Retail

Artificial Intelligence for Stores, E-commerce, and Retail Chains

Sell via WhatsApp 24/7 with photo catalog and voice, retain customers with digital Wallet cards, and predict demand before your products run out. All integrated, all automated.

THE PAIN POINTS

The Problems Killing Your Sales

  • 68% of Ecuadorian consumers use WhatsApp as their main communication channel with businesses, but an average store can only handle 15-20 daily conversations per person. Every message not answered within the first 5 minutes is a lost sale.
  • Loyalty depends on plastic cards customers forget at home. There is no data on who buys, how frequently, or what motivates them to return. 60% of new customers never buy again because there is no follow-up system.
  • Inventory is managed by intuition: buying too much (products that expire or become obsolete) or too little (lost sales from stockouts). The average cost of obsolete inventory in Ecuadorian retail is 15% to 25% of annual stock.
  • Competition is global: Amazon, Shein, Mercado Libre compete for the same customer with recommendation algorithms and optimized logistics. You compete with Excel sheets and the owner's memory.
  • 45% of customer queries are repetitive: Do you have size M?, Do you ship to Guayaquil?, Is it on sale? Each simple query handled by a human costs time that could go to complex sales or personalized service.
  • There is no real customer segmentation. Everyone receives the same message, same offer, same treatment. There is no distinction between a customer who spends $500 monthly and one who buys once a year for $15.

In retail, speed is everything. If a customer waits more than 5 minutes for a response, they already bought elsewhere. Every out-of-stock product is money that stops coming in. Every obsolete product is money lost. Instant service and precise inventory are not luxuries: they are survival.

THE SOLUTION

A Store that Never Closes and Never Forgets a Customer

01

Sales Associate with Purchase Memory

SomaAgent01 learns each customer's preferences from their first visit. Recommends products based on history, size, style, seasonality, and browsing behavior. Converses in natural Spanish and closes sales without human intervention.

02

WhatsApp as Main Store

A VENDER! catalogs products by photo with AI vision, answers by voice with Whisper, closes sales with payment links, and sends tracking. Works 24/7 on the WhatsApp number your customers already have saved.

03

Intelligent Loyalty Without Plastic

Loyallia creates digital Apple Wallet and Google Wallet cards. Geo-fencing activates offers when the customer passes near the store. RFM segmentation (Recency, Frequency, Monetary) identifies VIP, at-risk, and dormant customers for personalized actions.

KEY CAPABILITIES

Technical Capabilities of Your Smart Store

Sales Advisor with Personalized Memory

SomaAgent01 builds a unique purchase profile for each customer: preferred sizes, favorite colors, habitual brands, purchase frequency, and average ticket. When a customer writes via WhatsApp, the advisor already knows who they are, what they bought last time, and what they probably want now. Recommends products with 78% acceptance accuracy and closes complete sales without human intervention.

SomaAgent01 SomaBrain

WhatsApp Sales with AI Vision and Voice

A VENDER! allows customers to send a photo of a product they saw on Instagram or on the street. The system identifies the product by computer vision, searches the catalog, confirms size/color availability, and sends a payment link. It also answers queries by voice using Whisper: a customer can send an audio asking Do you have black shoes size 42? and receive an instant response. Works 24/7 on the store's official number.

A VENDER!

Digital Loyalty with RFM Segmentation

Loyallia creates digital loyalty cards in Apple Wallet and Google Wallet without needing a proprietary app. Implements automatic RFM segmentation: VIP customers (frequent, high spend) get early access to offers; at-risk customers (no purchase in 60 days) get reactivation coupons; dormant customers (no purchase in 6 months) get special retention offers. Geo-fencing detects when a VIP customer passes within 200 meters of the store and sends a personalized notification.

Loyallia

Predictive Inventory with ABC/XYZ Analysis

Voyant applies ABC/XYZ analysis to inventory: classifies products by value (A=high, B=medium, C=low) and demand stability (X=stable, Y=variable, Z=unpredictable). Predicts demand with 85% accuracy considering seasonality, social media trends, local events, and historical behavior. Alerts about stockouts 14 days in advance and suggests optimal replenishment quantities. Reduces obsolete inventory by 40% and stockouts by 60%.

Voyant SomaBrain

Intelligent Automatic Phone Support

AgentVoiceVox answers calls about hours, directions, product availability, order status, and complaints. Recognizes the customer by phone number, accesses their purchase history, and can resolve 80% of queries without escalating to humans. Reduces load on store staff and improves customer satisfaction with response times in seconds, not minutes.

AgentVoiceVox

Competition Analysis and Price Optimization

Voyant monitors competitor prices online (Mercado Libre, Amazon, local sites) and nearby physical stores. Alerts about pricing opportunities when a competitive product drops in price, identifies trending products on social media that you don't have in catalog, and suggests bundle promotions based on market basket analysis. Make purchasing and pricing decisions with data, not gut feeling.

Voyant
PRODUCT STACK

Technical Architecture of Your Retail Infrastructure

Each product powers a part of your sales operation, from the first conversation to the scheduled repurchase.

SA

SomaAgent01

The digital salesperson with memory: learns preferences, recommends personally, and closes sales automatically.

AV

A VENDER!

The WhatsApp store: photo catalog with AI vision, Whisper voice sales, and integrated payments.

LY

Loyallia

Intelligent loyalty: Wallet cards, geo-fencing, and automatic RFM segmentation.

VY

Voyant

The retail analyst: predicts ABC/XYZ inventory, monitors prices, and finds trends.

SB

SomaBrain

The customer memory: every preference, purchase, and conversation, remembered forever.

VX

AgentVoiceVox

The intelligent phone line: natural voice support 24/7 with purchase history access.

HOW IT WORKS

Technical Implementation in 24 Hours

1

Catalog Integration

We connect with your current catalog (Excel, Shopify, WooCommerce, Magento, or proprietary API). In 24 hours, A VENDER! and SomaAgent01 know all your products, prices, stock, sizes, colors, and photos. The system is ready to sell.

2

Customer Learning

The system analyzes your sales history, identifies star products, seasonality, purchase patterns, and automatically segments your customers into VIP, regular, at-risk, and dormant. It learns who your best customers are and what motivates them to buy.

3

Autonomous Selling

Customers write via WhatsApp, call, or visit your website. The system responds instantly, recommends products based on their profile, verifies real-time stock, and closes the sale with a payment link. You just pack and ship.

4

Automatic Retention

Loyallia sends automatic rewards, remembers birthdays with personalized offers, detects when a VIP customer hasn't bought in 30 days and sends a reactivation offer. Your customers return without you having to manually remind them.

MEASURABLE BENEFITS

Measurable Results for Your Store

3x

More sales conversations handled

40%

Increase in repurchase rate with loyalty

85%

ABC/XYZ demand prediction accuracy

-50%

Less loss from obsolete inventory

24/7

WhatsApp sales without additional staff

+25%

Average ticket with AI recommendations

COMPLIANCE & TRUST

Sales and Technical Compliance

Customer Data Protection

YACHAQ manages consent for loyalty programs, ARCO rights, and purchase data traceability. Complies with Ecuadorian LOPDP without technical complications.

SRI Electronic Invoicing

Native integration with Ecuadorian electronic invoicing. Every sale generates its SRI voucher automatically, with withholdings and ATS when applicable.

Secure Payments

Encrypted and traceable payment links. Integration with local gateways. Your customers' money always protected with banking standards.

Open Source Transparency

Your customers and auditors can trust an auditable system. No dark algorithms manipulating prices or recommendations against you.

REAL-WORLD SCENARIOS

How It Works in Retail Practice

The Night Customer

It's 11:15 PM. Maria sees a blouse on Instagram and writes via WhatsApp to the store. A VENDER! confirms size M is available, shows color options, answers that shipping to Guayaquil costs $3, and sends the payment link. Maria buys in 4 minutes without talking to a human. The store owner wakes up to a completed sale and money in their account.

The Loyal Customer Who Returned

Carlos buys shoes every 6 months. It's been 65 days since his last purchase. Loyallia classifies him as an at-risk customer and sends a notification when he passes within 200 meters of the store: Carlos, your size 42 just arrived. 20% off for being a loyal customer. Carlos walks in and buys. The owner didn't have to do anything. Technology retained a customer who was about to be lost.

The School Season That Wasn't Missed

Voyant predicts that in 3 weeks backpack demand will rise 220% based on historical seasonal data, social media search trends, and the local school calendar. You order stock 3 weeks in advance. Your competitors run out of backpacks. You sell all yours at full price, no last-minute discounts. Profits multiply.

WHY OPEN SOURCE

Why Open Source for Your Store

Own Your Customer Data

Your customer and sales data is never on third-party platforms that can use it to compete against you. Your information is your competitive advantage and remains under your control.

No Hidden Commissions

No per-transaction fees eating your margins. No surprise license increases. Predictable cost month to month. What you sell is yours.

Customizable for Your Brand

You can modify the system to speak like your brand, use your terms, and integrate with your suppliers. Not a black box: it's your technology, adapted to your business.

Local Support That Understands Ecuadorian Retail

Team in Ecuador that understands SRI, local logistics, Ecuadorian consumer behavior, and the reality of selling in formal and informal markets.

DEPLOYMENT MODEL

Deploy at Store Scale

Open Source

Self-hosted

Download the code from GitHub. Deploy on your server or VPS. No license costs per transaction or per conversation. Ideal for e-commerce with technical staff.

Download from GitHub

Enterprise

Managed

Complete implementation with training for your sales team, integration with local payment gateways, custom WhatsApp flow development, and 24/7 support. Price on request.

Contact Sales

Let's Talk About Your Store

Book a 30-minute demo. We'll show you how to sell via WhatsApp and retain customers with your own catalog, no commitment.